The website www.rawyal.gr is an e-commerce store for the sale of products via the Internet (hereinafter referred to as an online store or website) created and operated by the company under the name “G. TSOLAKIS” and the distinctive title “Healthy Picks”, based in Athens, at 52, Moraiti Street, VAT 129766514 and Domestic Taxation Koropiou, with the contact address info@rawyal.gr, and the e-shop tel: +30 6909148888, (for the sake of brevity COMPANY).
The following terms & conditions will apply to the use of the online store located at www.rawyal.gr. Any user who enters and trades or makes use of e-shop services (hereinafter referred to as “visitor” and / or “user” or “customer” depending on whether it is limited to visiting only the store or commissioning and selling products and services) is deemed to consent and accepts unconditionally the following terms herewith without exception. If a user does not agree to these terms, he / she is under his / her responsibility to refrain from the visit, use of this site, as well as from any transaction or use of the e-shop services.
General terms
THE COMPANY reserves the right to modify or revise freely the terms and conditions of use and transactions from the online store whenever it deems it necessary, and undertakes to inform consumers about any change through the pages of this e-shop. Contracts through the online store are compiled in the Greek language.
Information & Products Provided
Limitation of Liability
Intellectual property rights
User Liability
Limited license
Privacy
1. Generally
2. Collection of information
3. Use of Information
4. Access to Information
5. Cookies
6. Correction, Modification or Deletion of Information
7. Liability Disclaimer
We are not responsible for any loss or damage that may be caused by a denial of service attack, viruses or other technologically harmful material that may infect the CLIENT’s hardware, software, data or other proprietary material due to the use of this Site; or the receipt of any material posted on this or any linked Site.
COMPANY and its partners make every effort, within the framework of the technological control they perform at regular intervals, to ensure that the services, content and transactions take place without interruption and without compromising the high level of security at its disposal. However, it is not responsible if, for any reason, including the case of negligence, the COMPANY is discontinued or becomes difficult and / or impossible to access, and / or if, despite the security measures in place, “viruses” or other harmful software and transmitted to user / visitor terminals, or if third unauthorized persons interfere in any way with the content and operation of the site, making it difficult to use or causing problems in the proper functioning of the site okleptontas information concerning personal data of users. We are also not liable in the event of a failure to access our site for reasons beyond our sphere of influence, as well as for reasons of technical or other weakness of the network or of reasons of force majeure or of incidents.
8. Social Media Tools (Facebook)
The Website provides you with the option to interact with social media, that is, with Facebook’s “Like” options. Our Company does not control these social network services and CUSTOMER or USER profiles to them and we can not change your privacy settings in these services or set rules on how to use your personal information in these services . These issues can only be reviewed by you as USERS of our Services as well as by social networking providers. Before using any of these features available on our Website, we recommend that you read all policies and information about the services of the respective social media networking to get better informed about their privacy policies. We are not responsible for any actions or omissions of any social networking service provider or for your use of the features included on their platform.
9. Amendment
10. Resignation
We can not take responsibility for defects attributable to suppliers and concern the products or services you find on our website. Our primary role is resale and we take care in every way, in accordance with the laws in force governing our actions, to honor it. We can not be held responsible for defects beyond our control. If you violate these terms and do not take any further action, we will retain the right to use our rights and remedies in any other similar situation as defined by the Law. Applicable law and jurisdiction.
These terms are governed by and construed in accordance with the laws of Greece and the European Union (EU). You agree as CLIENTS or USERS of the site, as we, as the site and the COMPANY, are subject to the exclusive jurisdiction of the courts of Athens.
Returns Policy
By supporting E-Commerce, the COMPANY enables the CUSTOMER, through the completeness of the descriptions posted on its pages, to enjoy the privilege of direct contact with the products available from the computer screen quickly and easily. Wanting to highlight the benefits of using the internet in our daily purchases, below we list the terms and conditions for returning defective or non-defective products.
Withdrawal & Returns of Products
The COMPANY grants the right to the CUSTOMER to cancel the order and therefore to return the products to the Company only if a serious defect occurs or it is proven that the delivery of the products by the Company was incorrect. And the return of the products is only done after consultation with the Company (Healthy Picks) and only if the relevant communication is made within 5 working days from the date of invoicing the products for the cases of defective products, by phone at 6909148888 or via email at info@rawyal. gr. After the end of the above deadline, the Company bears no responsibility towards the customer, who will undertake the return of the defective products at his own discretion. In no other case, apart from a manufacturing defect or wrong delivery, and always within the above defined deadline, returns of the products to the Company are not accepted.
– In the event of a mistake by our company, we fully refund the money corresponding to the value of the order and the shipping costs.
– In the event that there is no error on the part of our company, only the amount of money corresponding to the value of the products is returned and the shipping costs (both for the original order and for the return) are borne exclusively by the customer.
– To exercise the right of withdrawal, you must inform the COMPANY either by phone at 6909148888 or via e-mail sales@rawyal.gr. You must send the product in the perfect condition in which you received it, i.e. without tampering with its packaging and confirming that the product’s special markings have not been removed. Additionally, you must include your retail receipt or invoice. A condition for withdrawal is that the CUSTOMER has complied with the conditions for keeping the products as defined in their packaging.
In the event that money is returned to you through a third party payment provider, the CUSTOMER may be charged with any commission charged by the specific third party provider based on its terms of use and operation, for which our company is not responsible.
It is particularly pointed out that if the above conditions are not met or if there is no one of the aforementioned documents accompanying the product, the request for withdrawal cannot be satisfied.
– The return will be accepted only after the approval of the company.
Since the COMPANY’s products include products that can be damaged or expire soon, or that are perishable and therefore sensitive products, we inform you that these products are expressly excluded by law from the right of withdrawal.
The COMPANY recommends the CUSTOMER to carefully check – at the time of delivery of the order – the condition of the products sold and the intactness of their packaging, in order to identify any obvious defects (e.g. wrong item, etc.).
In the event of a return of the products and depending on the way the CUSTOMER chose to pay for the respective order and on the other hand the way the products will be returned, the refund will be completed within 14 days from the date the COMPANY can receive the products in the appropriate present condition.
In the event that money is returned to you through a third party payment provider, the CUSTOMER may be charged with any commission charged by the specific third party provider based on its terms of use and operation, for which our company is not responsible.
It is particularly pointed out that if the above conditions are not met or if there is no one of the aforementioned documents accompanying the product, the request for withdrawal cannot be satisfied.
Cancellation of order
Force majeure
The website www.rawyal.gr is an e-commerce store for the sale of products via the Internet (hereinafter referred to as an online store or website) created and operated by the company under the name “G. TSOLAKIS” and the distinctive title “Healthy Picks”, based in Athens, at 52, Moraiti Street, VAT 129766514 and Domestic Taxation Koropiou, with the contact address info@rawyal.gr, and the e-shop tel: +30 6909148888, (for the sake of brevity COMPANY).
The following terms & conditions will apply to the use of the online store located at www.rawyal.gr. Any user who enters and trades or makes use of e-shop services (hereinafter referred to as “visitor” and / or “user” or “customer” depending on whether it is limited to visiting only the store or commissioning and selling products and services) is deemed to consent and accepts unconditionally the following terms herewith without exception. If a user does not agree to these terms, he / she is under his / her responsibility to refrain from the visit, use of this site, as well as from any transaction or use of the e-shop services.
- General terms
THE COMPANY reserves the right to modify or revise freely the terms and conditions of use and transactions from the online store whenever it deems it necessary, and undertakes to inform consumers about any change through the pages of this e-shop. Contracts through the online store are compiled in the Greek language.
- Information & Products Provided
COMPANY is committed to the accuracy, completeness and completeness of the information provided in the online store in terms of the identity of the COMPANY as well as the transactions provided through the e-shop. The Company, in good faith, is not responsible for and is not bound by electronic data entries made by error / omission in the course of common experience and is entitled to correct them whenever they become aware of their existence.
- Limitation of Liability
THE COMPANY in the context of its transactions with the e-shop is not liable and is not obliged to compensate for any damage or damage resulting from the cancellation of orders, from the non execution or from the delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but it updates on the basis of the available information about the availability or not of the customer concerned and undertakes, in the event of a change in the data, to inform the customers in good time about the unavailability, has no further responsibility. The online store provides content (ie information, names, pictures, illustrations), products and services available through the site “as they are”. Under no circumstances shall the Company be liable for any damage (whether positive, special or repossessive, which may include, but is not limited to, divisive and / or cumulative loss of profits, data, lost profits, monetary satisfaction, etc.) a visitor to the e-shop or a third party for a reason connected with the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information made available by him and / or any non- allow third party interventions in products and / or services and / or information made available through it.
- Intellectual property rights
All content of the online store, including badges, signs, images, graphics, photographs, drawings, texts, etc. constitute the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which COMPANY has been licensed for its own exclusive needs and for the operation of the e-shop. Any copying, transfer or creation of derivative works based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, re-issue, upload, announcement, dissemination or transmission or any other use of the content in any way or for any commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and distinctive features listed and described in the online store of www.rawyal.gr or the products or services of the COMPANY or third parties are assets of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any way give them permission or right to use them by third parties.
- User Liability
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics. It is not obliged to use the e-shop with the trademark rawyal.gr for: 1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful insult and damage to the COMPANY or to any third party infringes the confidentiality or confidentiality of any person’s information 2. send, post, send by e-mail or otherwise transmit any content that infringes user’s morals, social values, etc. 3. sending, publishing, sending by e-mail or otherwise transmitting any content for which users have no right of transmission under the law or applicable contracts (such as inside information, proprietary and confidential information acquired or disclosed as 4. sending, publishing, sending by e-mail or otherwise transmitting any content that violates any patent, trademark, trade mark or any other intellectual property right; copyright or other proprietary rights of third parties of any kind; 5. sending, posting, sending by e-mail or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt , damage, destruction or equipment of any software or computer hardware; 6. willful or unintentional violation of applicable laws or regulations; 7. harassment of third parties in any way; 8. collection or storage of personal data about other users.
- Limited license
Rawyal.gr, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right of access, use and presentation of this site and its contents. This license is not a transfer of a title to the site and its elements and is subject to the following restrictions: (1) You must keep on all copies of the website and its data all copyright and other proprietary notices and ) you may not modify the Website and its data in any way or reproduce or publicly display or distribute or otherwise use the Website and its data for any public or You purpose, unless otherwise permitted herein.
- Privacy
COMPANY, created this website for the sole purpose of servicing its customers. The rawyal.gr site is simple and user-friendly and is designed to meet the specific needs of each user. In order to achieve your best service, it is important for you, our customer, to understand that you must provide us with specific information regarding the handling of your order and which are preserved by us. This Privacy Statement and the attached Terms and Conditions of this website describe the method of collecting data from the rawyal.gr website, the use of such data by us and the terms and conditions of use of this website. This Privacy Statement refers only to your personal data that you provide to us during your orders on this website.
- Generally
The information voluntarily provided by the users of the mentioned site is used by rawyal.gr so that its users can have direct and substantial contact with the store, provide them with answers to specific queries that ask for and finally be served and executed their orders. The information that rawyal.gr collects through the website is designed to measure its number of traffic, to define customer requirements for more products and to facilitate the transaction with the company. Rawyal.gr does not distribute to any other organization or affiliate that is not linked to rawyal.gr the e-mail addresses, or any other information related to its users and customers.
- Collection of information
Rawyal.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. Visitors to our site are asked to provide us with their personal data only if they want to order a product (s), subscribe to our website and / or send email to rawyal.gr.
- Use of Information.
Rawyal.gr collects two types of information about users: (1) data that the user gives us when registering as a customer, (2) data that the user gives us in order to execute his order from rawyal.gr. When completing any order form on our website, you will be asked for the name, address, postal code of your area, your e-mail address, your phone number, credit card details, and the payment method of the order. In addition, you may be asked for more specific information, such as an order-to-ship delivery, pricing information, or details of a bid you have requested. Rawyal.gr makes use of the information you provide to us during the electronic submission of the form in order to contact you regarding (i) the delivery of the order in your area, (ii) confirmation and identification of the customer in all necessary (iii) for new or alternative products offered by rawyal.gr, (iv) special offers of rawyal.gr
- Access to Information.
Every order processing requires the collection of personal information, for delivery or booking of an order. Your submission of your personal data means that you consent to the use of these data by employees of the COMPANY. The COMPANY requires its employees and the maintainers of its website to provide its users with the security level mentioned in this Privacy Statement. In no other case rawual.gr can share your personal information with others without your prior consent, unless this is required by the lawful way. Please be aware that under certain conditions permitted or required by law or judgment, the collection, use and disclosure of your personal data collected online without your prior consent (for example, in case of a court decision).
- Cookies
Rawyal.gr has the ability to use cookies as part of the facility and the operation of the services through its website. Cookies are small text files that are sent and stored on the user’s computer, allowing sites such as rawyal.gr to function seamlessly and without technical abnormalities, collect multiple user options, identify frequent users , to facilitate their access to it, and to collect data to improve the content of the site. Cookies do not harm users’ computers but also the files stored on them. We use cookies to provide you with information and to process your orders while automatically leaving your site. You should keep in mind that cookies are absolutely necessary for the site of rawyal.gr
- Correction, Modification or Deletion of Information
Rawyal.gr allows its users to correct, change, supplement, or delete data and information submitted to rawyal.gr. If you choose to delete information, rawyal.gr will act to delete this information from its files directly. For the protection and security of the user, rawyal.gr will try to make sure that the person who makes the changes is actually the same person as the user. In order to access, change or delete your personal data, to report problems with the operation of the website or to make any inquiries contact rawyal.gr via www.rawyal.gr or via e-mail to the electronic info @ rawyal.gr. The change or correction of your personal data can also be made via the rawyal.gr registration page Please note that we will do our utmost to protect your personal data but protect your password on our website it’s up to you.
- Liability Disclaimer
The content of this Web Site (in relation to the posted products and Services offered) is provided without warranties, conditions or other guarantees of its accuracy. Unless expressly stated otherwise, to the fullest extent permitted by law, COMPANY and its suppliers, content providers and advertisers explicitly exclude hereby any conditions, warranties and other terms that may otherwise be inferred from the applicable law, and will not be liable for any damages including, but not limited to, direct, indirect, special, consequential, punitive or accidental damages, or damages for loss of use, profits, data or other damages to reputation or reputation, or the cost of providing substitute products and services arising out of or relating to the use, inability to use, operation or failures of this Web Site or the Linked Sites and any material posted there, independently whether these damages could have been foreseen or incurred in the course of the contract, making a purchase from our website, from the products of our website or from a tort / delict, based on the applicable law or with another way. It is also not responsible in the event that the CUSTOMER refunds part or all of the consideration for any delay of the cooperating payment service providers for the execution of the relevant order that the COMPANY has given within the time limit.
COMPANY and its partners make every effort, within the framework of the technological control they perform at regular intervals, to ensure that the services, content and transactions take place without interruption and without compromising the high level of security at its disposal. However, it is not responsible if, for any reason, including the case of negligence, the COMPANY is discontinued or becomes difficult and / or impossible to access, and / or if, despite the security measures in place, “viruses” or other harmful software and transmitted to user / visitor terminals, or if third unauthorized persons interfere in any way with the content and operation of the site, making it difficult to use or causing problems in the proper functioning of the site okleptontas information concerning personal data of users. We are also not liable in the event of a failure to access our site for reasons beyond our sphere of influence, as well as for reasons of technical or other weakness of the network or of reasons of force majeure or of incidents.
- Social Media Tools (Facebook)
The Website provides you with the option to interact with social media, that is, with Facebook’s “Like” options. Our ETAIREA does not control these social network services and CUSTOMER or USER profiles to them and we can not change your privacy settings in these services or set rules on how to use your personal information in these services . These issues can only be reviewed by you as USERS of our Services as well as by social networking providers. Before using any of these features available on our Website, we recommend that you read all policies and information about the services of the respective social media networking to get better informed about their privacy policies. We are not responsible for any actions or omissions of any social networking service provider or for your use of the features included on their platform.
- Amendment
THE COMPANY has the right, at its absolute discretion, at any time and without notice, to modify, remove or change the Services and / or Terms of the Present and / or any page of this Site.Nullity
If any part of the Terms and Conditions is not enforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of the Terms and Conditions will not be affected – all other terms will remain fully effective. In any case, if possible, a term / sub-term or part of a term / sub-term may be considered separately to make the remaining part valid, the term will be interpreted accordingly. Otherwise, you agree that the term should be corrected and interpreted to approximate as much as possible the original meaning of the term / sub-term, in accordance with the law.
- Resignation
To the extent permitted, we hereby exclude liability for any claims, losses, claims or damages of any kind relating to the Site or the data appearing on it, including, without limitation, direct, indirect, incidental or consequential losses or damages, whether these result from the following indicative issues, loss of profits, loss of income, loss of data, loss of use or otherwise, whether the company has been notified of the possibility of such losses or not. The above will apply whether these claims, losses or damages arise from tort, under the contract, negligently, on the basis of applicable law or otherwise. However, when you use our Services, your legal rights are not affected. Please keep in mind that our site is provided “as is”. As a result, access to it is solely at the responsibility of the visitor / user.
We can not take responsibility for defects attributable to suppliers and concern the products or services you find on our website. Our primary role is resale and we take care in every way, in accordance with the laws in force governing our actions, to honor it. We can not be held responsible for defects beyond our control. If you violate these terms and do not take any further action, we will retain the right to use our rights and remedies in any other similar situation as defined by the Law. Applicable law and jurisdiction.
These terms are governed by and construed in accordance with the laws of Greece and the European Union (EU). You agree as CLIENTS or USERS of the site, as we, as the site and the COMPANY, are subject to the exclusive jurisdiction of the courts of Athens.
- Returns Policy
By supporting E-Commerce, the COMPANY enables the CUSTOMER, through the completeness of the descriptions posted on its pages, to enjoy the privilege of direct contact with the products available from the computer screen quickly and easily. Wanting to highlight the benefits of using the internet in our daily purchases, below we list the terms and conditions for returning defective or non-defective products.
- Withdrawal & Returns of Products
The COMPANY grants the right to the CUSTOMER to cancel the order and therefore to return the products to the Company only if a serious defect occurs or it is proven that the delivery of the products by the Company was incorrect. And the return of the products is only done after consultation with the Company (Healthy Picks) and only if the relevant communication is made within 5 working days from the date of invoicing the products for the cases of defective products, by phone at 6909148888 or via email at info@rawyal. gr. After the end of the above deadline, the Company bears no responsibility towards the customer, who will undertake the return of the defective products at his own discretion. In no other case, apart from a manufacturing defect or wrong delivery, and always within the above defined deadline, returns of the products to the Company are not accepted.
– In the event of a mistake by our company, we fully refund the money corresponding to the value of the order and the shipping costs.
– In the event that there is no error on the part of our company, only the amount of money corresponding to the value of the products is returned and the shipping costs (both for the original order and for the return) are borne exclusively by the customer.
– To exercise the right of withdrawal, you must inform the COMPANY either by phone at 6909148888 or via e-mail sales@rawyal.gr. You must send the product in the perfect condition in which you received it, i.e. without tampering with its packaging and confirming that the product’s special markings have not been removed. Additionally, you must include your retail receipt or invoice. A condition for withdrawal is that the CUSTOMER has complied with the conditions for keeping the products as defined in their packaging.
In the event that money is returned to you through a third party payment provider, the CUSTOMER may be charged with any commission charged by the specific third party provider based on its terms of use and operation, for which our company is not responsible.
It is particularly pointed out that if the above conditions are not met or if there is no one of the aforementioned documents accompanying the product, the request for withdrawal cannot be satisfied.
– The return will be accepted only after the approval of the company.
Since the COMPANY’s products include products that can be damaged or expire soon, or that are perishable and therefore sensitive products, we inform you that these products are expressly excluded by law from the right of withdrawal.
The COMPANY recommends the CUSTOMER to carefully check – at the time of delivery of the order – the condition of the products sold and the intactness of their packaging, in order to identify any obvious defects (e.g. wrong item, etc.).
In the event of a return of the products and depending on the way the CUSTOMER chose to pay for the respective order and on the other hand the way the products will be returned, the refund will be completed within 14 days from the date the COMPANY can receive the products in the appropriate present condition.
In the event that money is returned to you through a third party payment provider, the CUSTOMER may be charged with any commission charged by the specific third party provider based on its terms of use and operation, for which our company is not responsible.
It is particularly pointed out that if the above conditions are not met or if there is no one of the aforementioned documents accompanying the product, the request for withdrawal cannot be satisfied.
- Cancellation of order
The CUSTOMER has the possibility to cancel his order by phone at 6909148888 or by email (sales@rawyal.gr), within 12 hours from the time of its dispatch. The customer reserves the right to withdraw and cancel the order until the shipping process begins. In case the shipping process has started, the customer can return the product (based on the company’s product return policy, see above) as defined above. The customer is responsible for any damage caused to the Company by cancellation of the order.
- Force majeure
If for reasons of force majeure (e.g. bad weather conditions, strikes, etc.) it is not possible for the COMPANY to deliver the products to you within the predetermined time as defined above, we will inform you by e-mail or by telephone, in order for you to inform us if wish, under these conditions, to complete your order. The COMPANY is not responsible for any reason or reason due to force majeure events.
